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培训学校运营管理手册机构运营方案职能制度表格55

作者:培训导师微信46468012 发布时间:2017-06-27

资  料  目   

 

第一章 培训中心的权利及和义务                                            6

第二章 培训中心运营方案                                                                                                   

        第一节、 本地市场调研                                            9                                  

        第二节、 选址                                                    10                                                               

        第三节、 装修                                                    11                                                          

        第四节、 教职员工招聘                                            12        

        第五节、 教职员工岗前培训                                        14                         

        第六节、 总部市场支持                                            15                      

        第七节、 产品定价                                                16       

        第八节、 招生宣传                                                16              

        第九节、 招生咨询                                                18                  

        第十节、 开业                                                    20              

        第十一节、 开班授课及过程跟踪                                    21                              

        张十二节、 结业及考试                                            22                      

第三章:培训中心的人员配置及岗位职能                                                                                                                       

       第一节、培训中心组织结构框架                                      23  

       第二节、岗位职能                                                   

           一、 校长的岗位职能                                           24             

           二、 教学主任岗位职能                                         25     

           三、 英语教师岗位职能                                         26                       

           四、 市场主管岗位职能                                       27                       

           五、 课程顾问岗位职能                                         28                                                                                                                               

           六、 会计岗位职能                                             32                  

           七、 出纳岗位职能                                             33                  

           八、 行政主管岗位职能                                         34                        

           九、 行政专员岗位职能                                         35                           

 

第四章:培训中心管理制度                                                               

        第一节、培训中心内部管理制度                                       

           一、 总则                                                     36           

           二、 员工聘用制度                                             36                    

           三、 考勤请假制度                                             37                    

           四、 工作制度                                                 38  

           五、 礼仪制度                                                 39  

           六、 卫生制度                                                 40               

           七、 培训中心秘密安全制度                                     43                      

        第二节、培训中心员工聘用具体规定及劳动合同范本                     

           一、 培训中心员工聘用详细规定                                 45                                 

           二、 劳动合同范本                                             46                   

第五章:教学管理及常用表格                                                                 

        第一节、学员管理                                                 50                  

            一、报名流程                                                 50  

            二、报名协议                                                 51                

            三、学员须知和学籍管理规定                                   52                     

            四、退费制度                                                 53           

            五、教学检查制度                                             55 

            六、总部对培训中心的教师培训流程                             57

        第二节、教学管理中常用表格                                        

            一、学员报名登记表                                           58

            二、学员上课时间表                                           59                   

            三、预备试听表                                               60              

            四、正式试听表                                               61               

            五、学员出勤情况表                                           62                    

            六、学生管理表                                               63               

            七、课时总结表                                               64                  

            八、教师签到表                                               65               

            九、教师简历表                                               66               

            十、教师资料备案表                                           67                    

第六章:教师工资制度及绩效考核                                         

        第一节、教师薪资制度                                                                    

            一、工资组成                                                 68              

            二、教师架构                                                 68               

            三、基本工资标准(参考)                                     68                            

        每二节、培训中心绩效考核制度                                       

            一、 考核目的和用途                                          69                       

            二、 考核范围                                                69               

            三、 考核原则                                                69                  

            四、 考核时间                                                69                  

            五、 考核内容                                                69

            六、 考核的一般程序                                          70 

            七、 教学部门绩效考核                                        71

            八、 行政部门绩效考核                                        74 

            九、 市场人员绩效考核                                        76                        

            十、年终综合考核及奖金分红                                   77 

            十一、试用期员工考核表                                       79                       

 

第七章:业务报表                                                      

           附表一、教师培训申请表                                        81                      

           附表二、人员支持申请表                                        82                          

           附表三、教学用品代购表                                        83                        

           附表四、广告资料及市场活动审核表                              86                                   

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